:root{--dxp-palette-neutral-0: #ffffff;--dxp-palette-neutral-50: #f2f2f3;--dxp-palette-neutral-100: #f5f5f7;--dxp-palette-neutral-300: #d9d9de;--dxp-palette-neutral-500: #a6a6ad;--dxp-palette-neutral-600: #5f5f66;--dxp-palette-neutral-800: #3a3a3f;--dxp-palette-neutral-850: #242428;--dxp-palette-neutral-900: #1a1a1a;--dxp-palette-neutral-925: #1c1c1f;--dxp-palette-neutral-950: #121214;--dxp-palette-slate-50: #f9fafb;--dxp-palette-slate-100: #f3f4f6;--dxp-palette-slate-300: #e5e7eb;--dxp-palette-slate-400: #d1d5dc;--dxp-palette-slate-500: #99a1af;--dxp-palette-slate-600: #6a7282;--dxp-palette-slate-700: #4a5565;--dxp-palette-slate-750: #364153;--dxp-palette-slate-800: #1e2939;--dxp-palette-slate-900: #101828;--dxp-palette-primary-100: #8adaf2;--dxp-palette-primary-200: #5fc9ec;--dxp-palette-primary-300: #0ea5e9;--dxp-palette-primary-500: #007ea8;--dxp-palette-primary-700: #00668a;--dxp-palette-primary-900: #004e6b;--dxp-palette-logo-ink: #231f20;--dxp-palette-logo-accent: #46acb3;--dxp-palette-logo-paper: #fdfefe;--dxp-palette-danger-50: #fdecea;--dxp-palette-danger-100: #f4b8b1;--dxp-palette-danger-150: #f8d6d1;--dxp-palette-danger-200: #ef9a9a;--dxp-palette-danger-250: #ffb4a8;--dxp-palette-danger-500: #c62828;--dxp-palette-danger-600: #d32f2f;--dxp-palette-danger-700: #611a15;--dxp-palette-danger-800: #7a1f16;--dxp-palette-danger-850: #6b2f27;--dxp-palette-danger-900: #3a1f1c;--dxp-palette-success-200: #a5d6a7;--dxp-palette-success-500: #2e7d32;--dxp-palette-warning-200: #ffcc80;--dxp-palette-warning-600: #b25000;--dxp-palette-warning-notice-bg: #fff3cd;--dxp-palette-warning-notice-text: #856404;--dxp-palette-warning-notice-bg-dark: #3a2e12;--dxp-palette-warning-notice-text-dark: #ffd98a;--dxp-palette-link-500: #2563eb;--dxp-palette-link-200: #8ab4ff;--dxp-palette-shadow-100: rgba(0, 0, 0, .08);--dxp-palette-shadow-200: rgba(0, 0, 0, .16);--dxp-palette-shadow-300: rgba(0, 0, 0, .1);--dxp-palette-shadow-none: none;--dxp-palette-overlay: rgba(0, 0, 0, .4);--dxp-palette-bubble-citizen-100: #e3f2fd;--dxp-palette-bubble-citizen-900: #14313d;--dxp-palette-bubble-operator-100: #e0f2f1;--dxp-palette-bubble-operator-900: #14332f;--dxp-palette-bubble-agent-100: #ede7f6;--dxp-palette-bubble-agent-900: #2a2340;--dxp-palette-status-new-100: #e6ecfd;--dxp-palette-status-new-200: #c3d1ff;--dxp-palette-status-new-700: #1d3fae;--dxp-palette-status-new-900: #253566;--dxp-palette-status-active-100: #e1f5e6;--dxp-palette-status-active-200: #a8e8bb;--dxp-palette-status-active-700: #1a6e33;--dxp-palette-status-active-900: #1f4028;--dxp-palette-status-archived-100: #ececee;--dxp-palette-status-archived-200: #cacace;--dxp-palette-status-archived-700: #45454b;--dxp-palette-status-archived-900: #33333a;--dxp-palette-channel-voice-100: #e3f2fd;--dxp-palette-channel-voice-200: #9fdcf0;--dxp-palette-channel-voice-700: #00668a;--dxp-palette-channel-voice-900: #123542;--dxp-palette-channel-web-100: #e0f2f1;--dxp-palette-channel-web-200: #9fe0d6;--dxp-palette-channel-web-700: #00695c;--dxp-palette-channel-web-900: #123b35;--dxp-space-xs: .25rem;--dxp-space-sm: .5rem;--dxp-space-md: 1rem;--dxp-space-lg: 1.5rem;--dxp-space-xl: 2rem;--dxp-font-family: "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;--dxp-font-family-mono: ui-monospace, "SF Mono", "Cascadia Mono", "Segoe UI Mono", "Menlo", "Consolas", monospace;--dxp-font-size-xs: .75rem;--dxp-font-size-sm: .875rem;--dxp-font-size-md: 1rem;--dxp-font-size-lg: 1.125rem;--dxp-line-height-xs: 1.5;--dxp-line-height-sm: 1.5;--dxp-line-height-md: 1.4;--dxp-line-height-lg: 1.3;--dxp-font-weight-regular: 400;--dxp-font-weight-medium: 500;--dxp-font-weight-emphasis: 600;--dxp-radius-sm: .25rem;--dxp-radius-md: .625rem;--dxp-radius-lg: 1rem;--dxp-radius-xl: 1.25rem;--dxp-radius-full: 9999px;--dxp-transition-duration: .15s;--dxp-transition-duration-message: .2s;--dxp-transition-duration-screen: .8s;--dxp-transition-duration-card: .6s;--dxp-breakpoint-md: 768px;--dxp-breakpoint-lg: 1024px;--dxp-app-header-block-size: 4.5rem;--dxp-app-header-block-size-compact: 4rem;--dxp-ai-panel-inline-size: clamp(20rem, 30vw, 23.375rem);--dxp-modal-max-inline-size: 29.5rem;--dxp-modal-max-inline-size-wide: 48rem;--dxp-control-block-size: 2.75rem;--dxp-public-page-offset-block-start: 3rem;--dxp-option-row-block-size: 3.5rem;--dxp-composer-block-size: 3rem;--dxp-color-bg: var(--dxp-color-surface);--dxp-color-bg-elevated: var(--dxp-color-surface-variant);--dxp-color-text: var(--dxp-color-on-surface);--dxp-color-text-muted: var(--dxp-color-on-surface-muted)}:root[data-theme=light]{color-scheme:light;--dxp-color-logo-ink: var(--dxp-palette-logo-ink);--dxp-color-logo-accent: var(--dxp-palette-logo-accent);--dxp-color-logo-on-accent: var(--dxp-palette-logo-paper);--dxp-color-surface: var(--dxp-palette-neutral-0);--dxp-color-surface-variant: var(--dxp-palette-slate-50);--dxp-color-surface-sunken: var(--dxp-palette-slate-100);--dxp-color-surface-raised: var(--dxp-palette-neutral-0);--dxp-color-on-surface: var(--dxp-palette-slate-700);--dxp-color-on-surface-muted: var(--dxp-palette-slate-600);--dxp-color-on-surface-heading: var(--dxp-palette-slate-800);--dxp-color-on-surface-strong: var(--dxp-palette-slate-900);--dxp-color-on-surface-emphasis: var(--dxp-palette-slate-750);--dxp-color-on-surface-placeholder: var(--dxp-palette-slate-500);--dxp-color-on-primary: var(--dxp-palette-neutral-0);--dxp-color-primary: var(--dxp-palette-primary-500);--dxp-color-primary-hover: var(--dxp-palette-primary-700);--dxp-color-primary-accent: var(--dxp-palette-primary-300);--dxp-color-primary-on-muted-surface: var(--dxp-palette-primary-700);--dxp-color-app-header-bg: var(--dxp-palette-primary-500);--dxp-color-app-header-hover: var(--dxp-palette-primary-700);--dxp-color-on-app-header: var(--dxp-palette-neutral-0);--dxp-color-danger: var(--dxp-palette-danger-500);--dxp-color-danger-icon: var(--dxp-palette-danger-600);--dxp-color-danger-text: var(--dxp-palette-danger-600);--dxp-color-on-danger: var(--dxp-palette-neutral-0);--dxp-color-success: var(--dxp-palette-success-500);--dxp-color-warning: var(--dxp-palette-warning-600);--dxp-color-warning-notice-bg: var(--dxp-palette-warning-notice-bg);--dxp-color-warning-notice-text: var(--dxp-palette-warning-notice-text);--dxp-color-link: var(--dxp-palette-link-500);--dxp-color-border: var(--dxp-palette-slate-300);--dxp-color-surface-control: var(--dxp-palette-slate-300);--dxp-color-surface-hover: var(--dxp-palette-slate-100);--dxp-color-border-strong: var(--dxp-palette-slate-600);--dxp-color-border-subtle: var(--dxp-palette-slate-400);--dxp-color-focus-ring: var(--dxp-palette-primary-500);--dxp-color-overlay: var(--dxp-palette-overlay);--dxp-color-bubble-citizen-bg: var(--dxp-palette-bubble-citizen-100);--dxp-color-bubble-operator-bg: var(--dxp-palette-bubble-operator-100);--dxp-color-bubble-agent-bg: var(--dxp-palette-bubble-agent-100);--dxp-color-on-bubble: var(--dxp-palette-slate-700);--dxp-color-status-new-bg: var(--dxp-palette-status-new-100);--dxp-color-status-new-text: var(--dxp-palette-status-new-700);--dxp-color-status-active-bg: var(--dxp-palette-status-active-100);--dxp-color-status-active-text: var(--dxp-palette-status-active-700);--dxp-color-status-archived-bg: var(--dxp-palette-status-archived-100);--dxp-color-status-archived-text: var(--dxp-palette-status-archived-700);--dxp-color-channel-voice-bg: var(--dxp-palette-channel-voice-100);--dxp-color-channel-voice-text: var(--dxp-palette-channel-voice-700);--dxp-color-channel-web-bg: var(--dxp-palette-channel-web-100);--dxp-color-channel-web-text: var(--dxp-palette-channel-web-700);--dxp-color-notice-error-bg: var(--dxp-palette-danger-50);--dxp-color-notice-error-text: var(--dxp-palette-danger-700);--dxp-color-notice-error-border: var(--dxp-palette-danger-100);--dxp-color-notice-error-action: var(--dxp-palette-danger-800);--dxp-elevation-1: 0 1px 3px var(--dxp-palette-shadow-100);--dxp-elevation-2: 0 4px 8px var(--dxp-palette-shadow-200);--dxp-elevation-3: 0 10px 15px var(--dxp-palette-shadow-300);--dxp-color-tooltip-bg: var(--dxp-palette-slate-800);--dxp-color-on-tooltip: var(--dxp-palette-neutral-0)}:root[data-theme=dark]{color-scheme:dark;--dxp-color-logo-ink: var(--dxp-palette-neutral-0);--dxp-color-logo-accent: var(--dxp-palette-logo-accent);--dxp-color-logo-on-accent: var(--dxp-palette-logo-paper);--dxp-color-surface: var(--dxp-palette-neutral-950);--dxp-color-surface-variant: var(--dxp-palette-neutral-925);--dxp-color-surface-sunken: var(--dxp-palette-neutral-900);--dxp-color-surface-raised: var(--dxp-palette-neutral-850);--dxp-color-on-surface: var(--dxp-palette-neutral-50);--dxp-color-on-surface-muted: var(--dxp-palette-neutral-500);--dxp-color-on-surface-heading: var(--dxp-palette-neutral-0);--dxp-color-on-surface-strong: var(--dxp-palette-neutral-0);--dxp-color-on-surface-emphasis: var(--dxp-palette-neutral-50);--dxp-color-on-surface-placeholder: var(--dxp-palette-neutral-500);--dxp-color-on-primary: var(--dxp-palette-neutral-950);--dxp-color-primary: var(--dxp-palette-primary-200);--dxp-color-primary-hover: var(--dxp-palette-primary-100);--dxp-color-primary-accent: var(--dxp-palette-primary-300);--dxp-color-primary-on-muted-surface: var(--dxp-palette-primary-200);--dxp-color-app-header-bg: var(--dxp-palette-primary-900);--dxp-color-app-header-hover: var(--dxp-palette-primary-700);--dxp-color-on-app-header: var(--dxp-palette-neutral-50);--dxp-color-danger: var(--dxp-palette-danger-200);--dxp-color-danger-icon: var(--dxp-palette-danger-250);--dxp-color-danger-text: var(--dxp-palette-danger-250);--dxp-color-on-danger: var(--dxp-palette-neutral-950);--dxp-color-success: var(--dxp-palette-success-200);--dxp-color-warning: var(--dxp-palette-warning-200);--dxp-color-warning-notice-bg: var(--dxp-palette-warning-notice-bg-dark);--dxp-color-warning-notice-text: var(--dxp-palette-warning-notice-text-dark);--dxp-color-link: var(--dxp-palette-link-200);--dxp-color-border: var(--dxp-palette-neutral-800);--dxp-color-surface-control: var(--dxp-palette-neutral-800);--dxp-color-surface-hover: var(--dxp-palette-neutral-900);--dxp-color-border-strong: var(--dxp-palette-neutral-500);--dxp-color-border-subtle: var(--dxp-palette-neutral-800);--dxp-color-focus-ring: var(--dxp-palette-primary-200);--dxp-color-overlay: var(--dxp-palette-overlay);--dxp-color-bubble-citizen-bg: var(--dxp-palette-bubble-citizen-900);--dxp-color-bubble-operator-bg: var(--dxp-palette-bubble-operator-900);--dxp-color-bubble-agent-bg: var(--dxp-palette-bubble-agent-900);--dxp-color-on-bubble: var(--dxp-palette-neutral-50);--dxp-color-status-new-bg: var(--dxp-palette-status-new-900);--dxp-color-status-new-text: var(--dxp-palette-status-new-200);--dxp-color-status-active-bg: var(--dxp-palette-status-active-900);--dxp-color-status-active-text: var(--dxp-palette-status-active-200);--dxp-color-status-archived-bg: var(--dxp-palette-status-archived-900);--dxp-color-status-archived-text: var(--dxp-palette-status-archived-200);--dxp-color-channel-voice-bg: var(--dxp-palette-channel-voice-900);--dxp-color-channel-voice-text: var(--dxp-palette-channel-voice-200);--dxp-color-channel-web-bg: var(--dxp-palette-channel-web-900);--dxp-color-channel-web-text: var(--dxp-palette-channel-web-200);--dxp-color-notice-error-bg: var(--dxp-palette-danger-900);--dxp-color-notice-error-text: var(--dxp-palette-danger-150);--dxp-color-notice-error-border: var(--dxp-palette-danger-850);--dxp-color-notice-error-action: var(--dxp-palette-danger-250);--dxp-elevation-1: var(--dxp-palette-shadow-none);--dxp-elevation-2: var(--dxp-palette-shadow-none);--dxp-elevation-3: var(--dxp-palette-shadow-none);--dxp-color-tooltip-bg: var(--dxp-palette-neutral-50);--dxp-color-on-tooltip: var(--dxp-palette-neutral-950)}.dxp-tooltip{position:fixed;inset:auto;margin:0;overflow:visible;border:none;z-index:1000;box-sizing:border-box;max-inline-size:min(18rem,100vw - 1rem);padding:var(--dxp-space-xs) var(--dxp-space-sm);border-radius:var(--dxp-radius-sm);background-color:var(--dxp-color-tooltip-bg);color:var(--dxp-color-on-tooltip);box-shadow:var(--dxp-elevation-2);font-family:var(--dxp-font-family);font-size:var(--dxp-font-size-xs);font-weight:var(--dxp-font-weight-medium);line-height:var(--dxp-line-height-xs);text-align:start;overflow-wrap:anywhere;pointer-events:auto;animation:dxp-tooltip-in var(--dxp-transition-duration) ease-out}.dxp-tooltip:after{content:"";position:absolute;inset:calc(100% - .25rem) auto auto var(--dxp-tooltip-arrow-x, 50%);inline-size:.5rem;block-size:.5rem;background-color:inherit;translate:-50% 0;rotate:45deg}.dxp-tooltip--below:after{inset:auto auto calc(100% - .25rem) var(--dxp-tooltip-arrow-x, 50%)}@keyframes dxp-tooltip-in{0%{opacity:0;translate:0 .25rem}}.dxp-tooltip--below{animation-name:dxp-tooltip-in-below}@keyframes dxp-tooltip-in-below{0%{opacity:0;translate:0 -.25rem}}@media (prefers-reduced-motion: reduce){.dxp-tooltip{animation:none}}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/fonts/inter-variable-latin.woff2) format("woff2");unicode-range:U+0000-00FF,U+0131,U+0152-0153,U+02BB-02BC,U+02C6,U+02DA,U+02DC,U+0304,U+0308,U+0329,U+2000-206F,U+20AC,U+2122,U+2191,U+2193,U+2212,U+2215,U+FEFF,U+FFFD}@font-face{font-family:Inter;font-style:normal;font-weight:100 900;font-display:swap;src:url(/fonts/inter-variable-latin-ext.woff2) format("woff2");unicode-range:U+0100-02BA,U+02BD-02C5,U+02C7-02CC,U+02CE-02D7,U+02DD-02FF,U+0304,U+0308,U+0329,U+1D00-1DBF,U+1E00-1E9F,U+1EF2-1EFF,U+2020,U+20A0-20AB,U+20AD-20C0,U+2113,U+2C60-2C7F,U+A720-A7FF}html{margin:0;padding:0;background-color:var(--dxp-color-bg)}body{margin:0;padding:0;font-family:var(--dxp-font-family);font-size:var(--dxp-font-size-sm);line-height:var(--dxp-line-height-sm);background-color:var(--dxp-color-bg);color:var(--dxp-color-text)}html,body,dxp-root{block-size:var(--dxp-visible-block-size, 100%)}body{overflow:hidden}*{box-sizing:border-box}router-outlet+*{animation:dxp-view-enter var(--dxp-transition-duration-screen) cubic-bezier(.2,0,.2,1)}@keyframes dxp-view-enter{0%{opacity:0}to{opacity:1}}.rich-text-input__field ul,.rich-text-input__field ol,.chat-bubble__text ul,.chat-bubble__text ol,.suggested-reply-card__text ul,.suggested-reply-card__text ol,.session-ticket__summary ul,.session-ticket__summary ol{margin-block:0;padding-inline-start:var(--dxp-space-lg)}.rich-text-input__field h1,.rich-text-input__field h2,.rich-text-input__field h3,.chat-bubble__text h1,.chat-bubble__text h2,.chat-bubble__text h3,.suggested-reply-card__text h1,.suggested-reply-card__text h2,.suggested-reply-card__text h3,.session-ticket__summary h1,.session-ticket__summary h2,.session-ticket__summary h3{margin-block:var(--dxp-space-xs);line-height:var(--dxp-line-height-sm)}.rich-text-input__field h1,.chat-bubble__text h1,.suggested-reply-card__text h1,.session-ticket__summary h1{font-size:var(--dxp-font-size-lg)}.rich-text-input__field h2,.chat-bubble__text h2,.suggested-reply-card__text h2,.session-ticket__summary h2{font-size:var(--dxp-font-size-md)}.rich-text-input__field h3,.chat-bubble__text h3,.suggested-reply-card__text h3,.session-ticket__summary h3{font-size:var(--dxp-font-size-sm)}.reminder-draft-modal__editor h1,.reminder-draft-modal__editor h2,.reminder-draft-modal__editor h3{margin-block:var(--dxp-space-sm) var(--dxp-space-xs);line-height:var(--dxp-line-height-sm)}.reminder-draft-modal__editor h1{font-size:var(--dxp-font-size-lg)}.reminder-draft-modal__editor h2{font-size:var(--dxp-font-size-md)}.reminder-draft-modal__editor h3{font-size:var(--dxp-font-size-sm)}.reminder-draft-modal__editor ul,.reminder-draft-modal__editor ol{margin-block:var(--dxp-space-xs);padding-inline-start:var(--dxp-space-lg)}.reminder-draft-modal__editor ul{list-style:disc}.reminder-draft-modal__editor ol{list-style:decimal}.reminder-draft-modal__editor a{color:var(--dxp-color-link);text-decoration:underline}@media (prefers-reduced-motion: reduce){router-outlet+*{animation:none}}